Guided Reading Level of Book Spot Goes to School
- Delivery options: Aircraft to an Australian address
- When volition my book be dispatched from your warehouse?
- When will my gild get in?
- Tracking delivery
- International orders
- Commitment restrictions
- Problems with your delivery
Christmas Order Cut-off Dates
Due to increased demand during the Christmas period, there may be some delays in shipment and commitment due to loftier traffic. The table beneath is a guide to our Christmas order cut-off dates, withal please check your "ESTIMATED Delivery DATE" on all items ordered prior to checkout to ensure you receive your order by 24th Dec.
| In Stock Titles Next Day Delivery | To Society Dispatches in 4-five days | To Society Dispatches in 5-14 days | To Lodge Dispatches in fourteen-21 days | |
|---|---|---|---|---|
| Lodge BY 10th Dec | ORDER By 26th November | Club BY 21st November | ORDER By twelfth November | |
| ORDER Past 19th December | ORDER By 26th Nov | ORDER Past 21st November | ORDER BY 12th November |
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Delivery options: Shipping to an Australian address
| Service | Price per order Australia wide | Delivery timeone Subsequently dispatch |
|---|---|---|
| Saver Delivery (Tracked) via Australia postal service Items in order will exist sent as before long equally they arrive in the warehouse. Order may come in multiple shipments, however you will simply be charged a apartment fee. | $7.95 | 2-10 days after all items have arrived in the warehouse |
| Limited Deliveryii (Tracked) via StarTrack Express3 Items in club will be sent via Limited post every bit soon as they arrive in the warehouse. Order may come in multiple shipments, notwithstanding you will only be charged a apartment fee. | $14.95 | 1-two days after each item has arrived in the warehouse |
one The expected commitment period subsequently the order has been dispatched via your chosen delivery method.
two Limited is non available on all items.
3 Delight note this service does not override the status timeframe "Dispatches in", and that the "Usually Dispatches In" timeframe still applies to all orders.
NB All our estimates are based on business days and assume that shipping and commitment don't occur on holidays and weekends.
When will my book exist dispatched from your warehouse?
Once we receive your social club we verify it, complete invoicing and prepare your item(south) before nosotros acceleration them from our Sydney warehouse.
You will notice that each product page on the Spider web site includes an estimated delivery date range for Saver Delivery, as well as for Express Delivery if information technology is available for that product.
This Estimated Delivery engagement range is a combination of:
- the fourth dimension to dispatch your order from our warehouse, and
- the fourth dimension taken to ship your order to you.
In addition to the estimated commitment date range, on the production page you will find how long an item will take to be dispatched.
| Dispatch time The time it takes to verify the order, complete invoicing, prepare your item(s) and acceleration. | Explanation The dispatch time volition depend on the status of your item(s) at our warehouse. | |
|---|---|---|
| Immediate download | Immediate download | Digital downloads only |
| Dispatches next concern mean solar day | Usually dispatches next business organisation day+ | In stock at our warehouse. |
| Dispatches in 4-5 business days | Unremarkably dispatches in iv-v business concern days+ | Order placed with supplier, estimated arrival time to warehouse is 4-5 business days. |
| Dispatches in 5-14 business days | Usually dispatches in 5-14 business days+ | Order placed with supplier, estimated arrival time to warehouse is 5-fourteen business concern days. |
+ All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.
When will my gild arrive?
The Estimate Delivery Date is when your gild is expected to arrive at your chosen delivery location.
Once you take submitted your lodge you will receive confirmation and status update emails.
- If you lot order multiple items and they are not all in stock, we will advise y'all of their anticipated arrival times.
- For items non readily bachelor, we'll provide ongoing estimated ship and commitment time frames.
- Once your gild has been dispatched from our Sydney warehouse y'all will receive an Order Shipped status electronic mail. This will contain your tracking information
All our estimates are based on concern days and assume that shipping and delivery don't occur on holidays and weekends.
Tracking commitment
Saver Delivery: Australia post
Australia Post deliveries tin can be tracked on route with eParcel. You tin can rail your delivery by going to AusPost tracking and entering your tracking number - your Order Shipped e-mail will contain this information for each parcel.
- Delivery with Standard Australia Mail usually happens within two-10 business days from time of dispatch. Please exist enlightened that the delivery time frame may vary according to the area of delivery and due to various reasons, the delivery may take longer than the original estimated timeframe.
- If yous have not received your delivery following the estimated timeframe, nosotros advise you to contact your local post office commencement, every bit the package may exist there pending your collection.
- If you accept not received whatever information after contact with Australia Post, please contact us to ostend that the details for commitment logged with u.s. are correct. Nosotros will so contact you with the appropriate activity.
Express Delivery via StarTrack Express
You can track your delivery by going to StartTrack tracking using your consignment number. The consignment number is emailed to yous along with the invoice at the time of shipment.
- Please be aware that the delivery time frame may vary according to the area of delivery - the approximate commitment time is commonly betwixt 1-ii concern days.
- For enquiries regarding the delivery of your order, contact Star Track Customer Service on xiii 23 45 - and quote the above consignment number.
- If you have not received any information after contact with Star Track, please contact us to confirm that the address for delivery logged with the states are correct. We volition and so contact you with the appropriate action.
International delivery
To track orders sent past DHL, go to DHL tracking
International orders
Deliveries to destinations outside Australia are made by DHL courier, and cannot be made to post office boxes. Charges for international delivery destinations are available below. For international deliveries we volition hold your order until we can send you all your items at one time.
| Parcel Weight | New Zealand | Hong Kong | U.s.a. & Canada | Great britain |
|---|---|---|---|---|
| Up to 1kg | $30 | $35 | $xl | $45 |
| i.5kgs | $35 | $45 | $50 | $60 |
| 2kgs | $40 | $50 | $sixty | $70 |
| two.5kgs | $45 | $sixty | $70 | $80 |
| 3kgs | $fifty | $65 | $75 | $xc |
| 3.5kgs | $55 | $75 | $85 | $100 |
| 4kgs | $lx | $80 | $95 | $105 |
| 4.5kgs | $65 | $85 | $100 | $115 |
| 5kgs | $70 | $95 | $110 | $125 |
If your guild weighs more than than 1.0kg (2.2lb, roughly equivalent to 1 or 2 paperbacks), nosotros'll let yous know what your delivery accuse volition be, and seek your approval before sending your order.
Please note that some countries may accuse the recipient duties on the 'import' of parcels from time-to-fourth dimension. As these charges are the responsibleness of the recipient, please bank check the customs service in your destination country to see if charges are applicable.
To rails orders sent past DHL, go to DHL tracking
Delivery restrictions
Remote areas: Please note that there may be a surcharge if aircraft international orders to a remote area. You lot can bank check if the commitment address is in a remote area at DHL Remote Area Services.
Reshipping: If your social club is returned to us by the delivery company due to incorrect or insufficient delivery details, you lot volition be charged the cost of reshipping the order. Please note that if the delivery address is incorrect and the order has been shipped, depending on the commitment selection selected we may non exist able to modify the delivery address until the guild has been returned.
Bug with your delivery
In the issue that the courier company fails to evangelize your club due to invalid accost information, they will return the order back to Dymocks Online.
Dymocks Online will do their best to ensure the information you have input is accurate. We cannot guarantee that your society will arrive at its destination if you accept non provided correct address details and as much information as possible to help the couriers when delivering e.g. visitor proper noun, level, suite etc.
If your order has not yet been shipped you volition need to send Dymocks Online an email advising the error and requesting a change in details. If your order has a condition of "packed" or "shipped" we will not be able to guarantee whatever change in shipping details.
Unfortunately, yous will be liable for any costs incurred in return to sender parcels if the data you provided was inaccurate.
Source: https://www.dymocks.com.au/book/spot-goes-to-school-by-eric-hill-9780723263609
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